Privacy Policy

Declaration on the protection of personal data

The protection of your personal data is as an important task. STEN marketing s.r.o., se sídlem Zenklova 215, 182 00 Praha 8, IČ: 26469791, incorporated in the Companies Register kept by the Municipal Court in Prague, Section C, File 842877 (“STEN marketing”), promise to protect the personal data which you provide.

On this website you will find information on why, when, how and what personal data are processed by us. You will learn how to contact us if have any inquiries regarding the processing of your personal data or how to correct the personal data.

STEN marketing undertake to adopt all measures to prevent the misuse of the personal data provided by you. Your personal data will only be processed when there are legal grounds for their processing. Thank you for using our services!

Basic terms and information

Personal data

Personal data means any information relating to an identified or identifiable natural person (data subject). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier (name, number, online identifier) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Special categories of personal data

This is just a new term for sensitive personal data. This category covers personal data which may harm the data subject in society, at work, at school or which may result in his or her discrimination. Such personal data usually reveal his or her racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and involve the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

Data subject

A data subject is a natural person to whom the personal data relate and who can be identified or is identifiable by the personal data.

Controller of personal data

The controller is a natural or legal person who determines the purposes and means of the processing of personal data and who is primarily responsible for the processing. Unless otherwise stated in these rules or specific service conditions, STEN marketing is the controller of personal data.

Processor of personal data

The processor is a natural or legal person which processes personal data on behalf of the controller on the ground of the controller’s instructions.

Processing of personal data

Processing means any operation or set of operations which is performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Which legal regulation covers personal data processing?

The processing of personal data is governed primarily by Regulation of the European Parliament and of the Council (EU) 2016/679 (“GDPR”). National regulations may in certain cases (where allowed by the GDPR) define different rules. Such rules are laid down in Act no. 101/2000 Coll., on the Protection of Personal Data, as amended by later regulations.

When is it possible to process personal data?

For the processing of your personal data to be lawful, at least one of the requirements specified in Article 6 of GDPR must be satisfied. In the case of special categories of personal data at least one of the requirements specified in Article 9 of the GDPR must be satisfied. In both cases the principles of personal data processing mentioned in Article 5 of the GDPR have to be complied with.

Processing of personal data in STEN marketing

Why do we process personal data?

We provide deliveries of table tennis equipment all over the world. We need some of your personal data to be able to delivere your order and to issue an invoice. You do not have to disclose any other personal data which we do not necessarily need.

What personal data do we process?

-       First and surname

-       Address

-       Phone number

-       E-mail address

-       Date of Birth

Security of personal data

STEN marketing endeavor to ensure that the data disclosed by you are as secure as possible. To that end we have implemented a number of technical and organizational measures which protect your personal data from unauthorized or unlawful processing and from unintentional loss, destruction or damage.

We aim at minimizing the processing of personal data. We only process information which is indispensable or information which you provide us with your consent beyond the scope of the necessary processing. All the interfaces of our website or applications through which our services are provided are designed to offer the highest possible standard of privacy, which you can set at your desired level.

As mentioned above in these personal data protection principles, we disclose your personal data to third persons in certain cases in which we have an obligation to do so. In such cases we choose trustworthy partners of whom we can be sure they are going to apply personal data protection standards that offer at least the same level of security as those adopted by us.

When personal data are transferred to state administration bodies, we always use the most suitable and the most secure options offered by the given body.

Personal data processing period

The maximum period for which STEN marketing process the personal data of their clients is 10 years from the day when the legal relationship between the data subject and us was terminated or 10 years from the end of the tax period in which the relevant performance was provided. The said processing period ensues from Act no. 89/2012 Coll., Civil Code, as amended by later regulations, or Act no. 235/2004 Coll., on Value Added Tax, as amended by later regulations. The reason for such processing is the statutory obligation and a legitimate interest of STEN marketing. After the expiry of this period your personal data will always be erased.

If you submit an enquiry to our e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. your personal data are erased at a much earlier stage. Your personal data are stored for the period for which we need them to fulfill the purposes specified in these personal data protection principles or to comply with statutory obligations.

Cookies and other tracking technologies

Cookies are small text files stored by web pages on your computer or your mobile device at the time when you start using the web pages. Thanks to that the pages remember for a certain time your preferences and operations (e.g. logging information, language, font size and other display preferences) so that you do not have to enter this information again and switch from one page to another. Our cookie files can not identify an individual user, they can only identify, through a randomly generated identification code, the computer or mobile device which you use.

Why do we use cookies and other tracking technologies?

Cookies and other tracking technologies may be used on our website and in our application in various ways, such as for the operation of the website, clickstream analysis or advertisement purposes. We primarily use cookies and other tracking technologies to be able to increase the quality and effectiveness of our services.

For more information on cookies, how cookies work, how to manage or delete them visit the web page at

In the settings of some internet browsers (Internet Explorer, Safari, Chrome) cookies and other tracking technologies may be banned. Another way to manage cookies is via

If you decide to ban certain cookies, the functionality of our website may be limited.

Exercise of right by data subjects

Right to information

STEN marketing respect the principle of transparency of personal data processing. In accordance with this principle we always provide information to data subjects on the manner in which their personal data are processed.

If you wish to know in general which of your personal data we process, you may submit your request to our e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

Specify which concrete piece of information you require. The information to which you are entitled is described in Articles 13 and 14 of the GDPR. If you do not submit specific requirements, your request will be viewed as a general request under the previous paragraph. We need to point out that if we are not able to verify your identity electronically or if there is reasonable doubt as to your identity, we may ask you to submit proof of identity at the office of STEN marketing. Only in this way we can rule out the possibility that your personal data are disclosed to a person who only pretends to be you.

Your request will be handled in as short time as possible. But keep in mind that often this is a very complicated process which may take several weeks.

Right to rectification

If you find out that some of your personal data that we process are incorrect or outdated, please, let us know to our e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. .

In certain cases we cannot rectify your personal data. This includes cases when your incorrect or outdated personal data (surname at birth) are contained in an invoice which we have to archive by law.

Withdrawal of consent to personal data processing and right to be forgotten

If STEN marketing process your personal data on the basis of your consent with the processing of your personal data, you can stop their further processing at any time. You only have to withdraw your consent to such processing.

You can also exercise your right to be forgotten. In such case we will destroy all your personal data that we process. Exception is cases when the processing is performed on the basis of a statutory obligation or for a legitimate interest. Also in this case we may demand identification of the data subject before destroying the personal data.

Updating personal data protection principles

We keep the personal data protection principles up-to-date and in compliance with applicable legal regulations. For this reason they may be changed from time to time. We ask all our clients to pay due attention to these principles.

Liability for processing of personal data

Liable for lawful processing of your personal data is STEN marketing. All questions or demands should be send to our e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. .